Major helpdesk outage
Incident Report for
Gorgias
Resolved
Recovery complete. The helpdesk should be fully functional. Sorry for your inconvenience and thank you for understanding.
Posted
Mar
22
,
2019
-
22:28
PDT
Identified
We've identified the issue and are recovering the incoming events.
Posted
Mar
22
,
2019
-
22:00
PDT
Investigating
We are currently investigating an outage of the helpdesk.
Posted
Mar
22
,
2019
-
21:50
PDT
This incident affected: Helpdesk (REST API).
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