All Systems Operational

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Helpdesk ? Operational
Main Website ? Operational
Gorgias Chrome Sharing API ? Operational
Facebook integration ? Operational
Instagram integration ? Operational
Live Chat integration ? Operational
Email ? Operational
mailgun SMTP Operational
mailgun Inbound email processing Operational
mailgun Outbound Delivery Operational
mailgun Events & Logs Operational
mailgun API Operational
Aircall Integrations Operational
Google Cloud Platform Google Container Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud DNS Operational
Shopify API & Mobile Operational
Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Background Tasks Duration (average) ?
Fetching
HTTP Response Latency (average)
Fetching
Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019
Resolved - This incident has been resolved.
Mar 23, 12:15 PDT
Update - We are continuing to work on a fix for this issue.
Mar 23, 12:15 PDT
Identified - Facebook & Instagram are currently experiencing some issues that are reflecting on our integration. For now, adding new Facebook integrations and reconnecting existing Facebook integrations is not available. Moreover, some messages may not be imported (though rest assured, we will import every message missed once the outage is over). You can follow the evolution of the Facebook outage here: https://developers.facebook.com/status/dashboard/
Mar 13, 10:36 PDT
Mar 22, 2019
Resolved - Recovery complete. The helpdesk should be fully functional. Sorry for your inconvenience and thank you for understanding.
Mar 22, 22:28 PDT
Identified - We've identified the issue and are recovering the incoming events.
Mar 22, 22:00 PDT
Investigating - We are currently investigating an outage of the helpdesk.
Mar 22, 21:50 PDT
Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.