All Systems Operational

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Helpdesk   ? Operational
Main Website   ? Operational
Gorgias Chrome Sharing API   ? Operational
Facebook & Instagram integration   ? Operational
Live Chat integration   ? Operational
Email   ? Operational
mailgun SMTP   Operational
mailgun Inbound email processing   Operational
mailgun Outbound Delivery   Operational
mailgun Events & Logs   Operational
mailgun API   Operational
Aircall Integrations   Operational
Google Cloud Platform Google Container Engine   Operational
Google Cloud Platform Google Cloud Storage   Operational
Google Cloud Platform Google Kubernetes Engine   Operational
Google Cloud Platform Google Compute Engine   Operational
Google Cloud Platform Google Cloud Networking   Operational
Google Cloud Platform Google Cloud Pub/Sub   Operational
Google Cloud Platform Google Cloud DNS   Operational
Shopify API & Mobile   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
HTTP Response Latency (average) ?
Fetching
Tasks execution Latency (average) ?
Fetching
Past Incidents
Nov 15, 2018

No incidents reported today.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - Errors stopped happening on Facebook side. Everything should now work as expected.
Nov 12, 11:25 PST
Investigating - We're getting a lot of errors from the Facebook API, along with longer response times on their end. Adding new Facebook pages on Gorgias, or sending and receiving messages on Facebook, Messenger and Instagram may take longer than expected and/or not work properly. We're currently investigating the issue and will keep you updated as soon as possible.
Nov 12, 10:32 PST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.