Identified - Some customers with a high volume of customers/tickets are experiencing a general slow-down of the helpdesk - especially in the ticket views. We've identified the source, however, it's going to take a bit of time to fix. Thank you for your patience.
Aug 10, 16:58 PDT

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Helpdesk   ? Degraded Performance
Main Website   ? Operational
Gorgias Chrome Sharing API   ? Operational
Facebook & Instagram integration   ? Operational
Live Chat integration   ? Operational
Email   ? Operational
mailgun SMTP   Operational
mailgun Inbound email processing   Operational
mailgun Outbound Delivery   Operational
mailgun Events & Logs   Operational
mailgun API   Operational
Aircall Integrations   Operational
Google Cloud Platform Google Container Engine   Operational
Google Cloud Platform Google Cloud Storage   Operational
Google Cloud Platform Google Kubernetes Engine   Operational
Google Cloud Platform Google Compute Engine   Operational
Google Cloud Platform Google Cloud Networking   Operational
Google Cloud Platform Google Cloud Pub/Sub   Operational
Google Cloud Platform Google Cloud DNS   Operational
Shopify API & Mobile   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
HTTP Response Latency (average) ?
Fetching
Tasks execution Latency (average) ?
Fetching
Past Incidents
Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.

Aug 2, 2018

No incidents reported.

Aug 1, 2018

No incidents reported.