All Systems Operational

About This Site

Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Helpdesk   ? Operational
Main Website   ? Operational
Gorgias Chrome Sharing API   ? Operational
Facebook & Instagram integration   ? Operational
Live Chat integration   ? Operational
Email   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Helpdesk HTTP Response Latency (average) ?
Fetching
Helpdesk Async Tasks Latency (average) ?
Fetching
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - Incident resolved. Account owners of helpdesk notified of the postmortem via email.
Jul 13, 17:21 PDT
Monitoring - We managed to identify and fix the issue with the incoming messages. We are now beginning recovery process.
Jul 13, 13:24 PDT
Investigating - We are currently investigating this issue.
Jul 13, 12:07 PDT
Resolved - All failed emails have now been resent.
Jul 13, 09:01 PDT
Monitoring - The issue with our email provider has been resolved. Emails are now all being sent successfully. We are going to re-send emails which failed in the meantime.
Jul 13, 06:24 PDT
Identified - Due to an ongoing issue with our email service provider, some emails are not being sent. This issue only impacts Email integrations, and not Gmail integrations. We will keep you updated as soon as the issue is resolved.
Jul 13, 04:53 PDT
Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018

No incidents reported.

Jul 2, 2018

No incidents reported.