All Systems Operational

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Below are Gorgias basic performance stats of our main services + incident reports. Feel free to subscribe to get updates when stuff goes bad.

Helpdesk   ? Operational
Main Website   ? Operational
Gorgias Chrome Sharing API   ? Operational
Facebook integration   ? Operational
Instagram integration   ? Operational
Live Chat integration   ? Operational
Email   ? Operational
mailgun SMTP   Operational
mailgun Inbound email processing   Operational
mailgun Outbound Delivery   Operational
mailgun Events & Logs   Operational
mailgun API   Operational
Aircall Integrations   Operational
Google Cloud Platform Google Container Engine   Operational
Google Cloud Platform Google Cloud Storage   Operational
Google Cloud Platform Google Kubernetes Engine   Operational
Google Cloud Platform Google Compute Engine   Operational
Google Cloud Platform Google Cloud Networking   Operational
Google Cloud Platform Google Cloud Pub/Sub   Operational
Google Cloud Platform Google Cloud DNS   Operational
Shopify API & Mobile   Operational
Mobile App   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
HTTP Response Latency (average) ?
Fetching
Background Tasks Duration (average) ?
Fetching
Past Incidents
Jan 19, 2019

No incidents reported today.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Resolved - A lot of satisfaction surveys which were supposed to be sent in the last week were sent today, due to a bug in our code. The issue has now been fixed and satisfaction surveys should be sent in the expected timing from now on.

In addition to this delay, due to a performance issue (consequence of the high volume of surveys being sent at the same time), some of those surveys have been sent multiple times to customers (around 4 to 5 times). Similarly, this should not happen again moving forward. We're also going to add more security checks so that a satisfaction survey can never ever be sent multiple times.
Jan 17, 16:40 PST
Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.