Missing statistics data

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 01:47 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 23, 2024 - 01:25 PDT

Identified

We have detected potential inconsistencies in the ticket statistics data for the period April 20th to April 21st.
We are recomputing the statistics, so the data may be incomplete until the process is finished.

Posted Apr 23, 2024 - 00:21 PDT

This incident affected: Helpdesk (Web App) and Helpdesk Clusters (us-east1-2607, us-east4-5f09, us-central1-c433).